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Terms & Conditions

Terms and Conditions

Last Updated: September 10, 2025

Overview

This website is operated by Home Trade Standards Ltd (“HTS,” “Home Trade,” “the Company,” “we,” “us,” and “our”). Home Trade Standards Ltd offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Acceptance of Terms

By accessing or using the Website, you affirm that you have reached the age of majority in your province or territory of residence (19 in Ontario). If you are under the age of majority, you must obtain parental or guardian consent to enter into this binding agreement. By using this website, you agree to comply with these Terms and all applicable laws and regulations.

Website Description

This is the official website of Home Trade Standards Ltd, an HVAC company based in Ontario. The site provides information about our services, including heating, ventilation, and air conditioning installation, maintenance, and repair. It also allows users to contact us, request service, and learn more about our standards of quality and customer care.

Commitment to Accessibility

Home Trade Standards Ltd is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone by applying relevant accessibility standards to enhance website accessibility.

User Conduct

You agree to use the Website responsibly and in compliance with all applicable laws. You must not engage in any unlawful activity or infringe on the intellectual property rights of HTS or any other party.

Intellectual Property

All content on the Website, including logos, graphics, text, and other materials, is owned by Home Trade Standards Ltd or its licensors. This content is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify content without prior written consent.

Payments and Refunds

  • Payments may be made via Interac e-Transfer or major Credit Cards (all credit card transactions are subject to a 3% processing surcharge).
  • Invoices are due as stated at the time of service, noted on estimates, proposals, and invoices, or as agreed upon.
  • Customers are entitled to a 10-day cooling-off period from the date of entering into a service agreement for replacement parts, during which they may cancel without penalty, subject to applicable consumer protection laws.
  • Refunds are only issued in accordance with the cooling-off period or as required by law. Outside of these circumstances and/or after services have been delivered, refunds may be limited to cases where work was not performed as agreed.

Disclaimers and Limitations of Liability

  1. While we strive to provide accurate and up-to-date information, the Website’s content is for general informational purposes only. We do not warrant the accuracy, completeness, or reliability of information on the Website.
  2. HTS is not responsible for errors or omissions on the Website. Any reliance you place on such information is at your own risk.

Governing Law and Dispute Resolution

These Terms, and any disputes arising out of or relating to the Website, services, or agreements with Home Trade Standards Ltd, are governed by:

  • The laws of the Province of Ontario,
  • The laws of Canada applicable therein, and
  • Any applicable municipal bylaws and regulations within our service area(s).

Any legal action or proceeding shall be brought exclusively in the courts located within the Greater Toronto Area (GTA), Ontario, Canada, and you consent to the jurisdiction of such courts.

Modifications and Termination

  1. We reserve the right to modify, suspend, or discontinue the Website, or any part thereof, at any time without notice.
  2. We may also update these Terms from time to time. It is your responsibility to review them periodically. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

Privacy Policy

  1. Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Home Trade Standards Ltd

Email: Service@hometradestandards.com

Website: hometradestandards.com

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