Share The Symptoms
Tell us what changed, when it happens and whether other suites are affected.
Start With What You Need
What Can We
Help With?
Not Heating Or Cooling
Start with an assessment of the suite equipment and building conditions.
Find Your Next StepWater Leaking
Contact management about active leakage and arrange a system assessment.
Find Your Next StepUnusual Noise
Tell us when the sound happens and what has changed.
Find Your Next StepTime For Maintenance
Plan service around your equipment and your building’s program.
Find Your Next StepConsidering Replacement
Understand equipment fit, installation scope and the options.
Find Your Next StepFresh-Air Concerns
Give the ERV, HRV and ventilation paths their own attention.
Find Your Next StepGet To Know Your System
How Do You Heat Or Cool Your Condo?
A thermostat or grille alone may not identify your equipment. A readable model label and the building’s records can help. Ventilation equipment may operate separately from your heating and cooling.
Fan Coil Or Heat Pump?Fan Coil
Uses building hot or chilled water. Two-pipe and four-pipe systems operate differently.
Explore Fan CoilWater-Source Heat Pump
Connects suite equipment to the building water loop. Cabinet and chassis details matter.
Explore Water-Source Heat PumpAir Handler
Moves conditioned air through ductwork. The connected coil, heat source and controls determine how the system heats or cools.
Explore Air HandlerPTAC Or Package Unit
Often connects through an exterior sleeve. Heating type and dimensions guide replacement.
Explore PTAC Or Package UnitBaseboard Heater
May use electric resistance or hot water. Identify the heater type and controls before arranging service; baseboard heating does not provide cooling.
Explore Baseboard HeaterERV & HRV
Ventilation equipment that exchanges indoor and outdoor air. It works alongside the system that heats and cools your suite.
Explore ERV & HRVA Little Preparation Goes A Long Way
Ready When You Are.
Send The Details
Include your address, suite number, model-label photo and building access requirements.
Review Your Options
Use the findings and defined scope to decide on maintenance, repair or replacement.