In This Guide
Intermittent short-cycling needs investigation. A permitted reset may clear a lockout, but repeated restarting does not correct the cause.
The video illustrates one installation. Follow the instructions for your installed model rather than assuming every condo heat pump uses the same reset procedure.
Why You Should Reset Your Heat Pump
A heat pump may stop or display a warning when operating conditions fall outside its requirements. Record the indication and seek diagnosis if the fault persists or returns; clearing a code does not prove that the equipment is working correctly.
8 Step Guide To Reset Your Heat Pump
Here’s how you can reset your heat pump in a few easy steps:
1. Turn Off The Thermostat
First things first—turn off the thermostat. This prevents the system from continuing to function while you reset it, ensuring the unit will restart properly once everything is powered back on.
2. Turn Off The Power Switch
Next, locate the heat pump’s power switch toggle. This switch is typically located on the edge of the unit or on the wall next to it. Turn this switch off to completely disconnect the system’s power.
3. Turn Off The Electrical Breakers
Use only the reset procedure specified for your installed model. Power arrangements and the number of breakers vary; do not operate unidentified breakers or open electrical panels.
4. Turn Everything Back On
Now it’s time to power everything back up in reverse order:
- Restore power only as directed by the installed model’s permitted reset procedure. Do not repeatedly reset a breaker that trips.
- Next, flip the power switch toggle near the heat pump back to the “On” position.
- Finally, turn the thermostat back on and set it to the desired temperature.
5. Adjust The Thermostat
Select the appropriate available mode using the normal thermostat controls. For heating, the setpoint is above room temperature; for cooling, it is below room temperature.
- Cooling Mode (Summer): Set the thermostat to cooling mode if you’re resetting during warmer months.
- Heating Mode (Winter): For colder months, switch it to heating mode.
Give the system about 15 minutes to stabilize and begin running as expected.
6. Check Airflow
Place your hand near the vent to make sure the air is flowing correctly.
8. Verify Heating Or Cooling
Observe airflow and comfort from the normal occupied area. Do not touch the coil or reach into the equipment to test temperature. Report continued poor heating or cooling to a qualified technician.
